Delivery & Shipping
Thank you for visiting and shopping at Weelago. Following are the terms and conditions that constitute our Delivery & Shipping Policy.
I. Shipping provider
We use PosLaju for local orders within all 4 districts (Brunei-Muara, Tutong, Belait and Temburong) of Brunei Darussalam. International orders are shipped using Archipelago (Licensee of FedEx Corporation).
II. Shipping costs
Shipping costs are based on the weight, dimension and destination of the item. Cost will be calculated in the shopping cart.
III. Timeframes for delivery
We dispatch all orders within 2-3 working days upon receiving the order. Orders within Brunei Darussalam should be received within 3-7 working days. Delivery times for orders outside Brunei Darussalam will vary by destination.
Orders made on Sunday and Public Holidays will be processed on the next working day.
Delivery delays can occasionally occur if we are expericing a high volume of orders. Please allow additional days in transit for delivery.
Contact us for an estimation of delivery time to your destination.
IV. Local Pick-up
Order will be ready for pick-up in our office within 2-3 days upon receiving the order. We will send a notification that your order is ready. Please provide a valid ID and order details when collecting order.
No.9, 1st Floor, Block A, New Muhibbah Complex II, Kg. Menglait, Jln Gadong, BE3919, Brunei Darussalam
Monday to Saturday – 8:30am to 5:30pm
Friday- 8:30am to 12pm & 2:00pm to 5:30pm
V. Returns Policy
Our Return Policy provides detailed information about options and procedures for returning your order.